Emergency Response

Emergency On-Site Computer Services

We provide one of the most responsive on-site services in Auckland. A technician can usually be on-site within two hours of your call (workload and traffic permitting) even without using our emergency callout services.

Our emergency response service comes with a guaranteed response time of two hours or less in Auckland.

A technician will arrive on-site with enough components for most hardware replacements. If we do not have the components in stock, you can request an urgent 2 hour courier for delivery of the required parts (additional charges may apply).

Even if your computer components are not available, and we cannot fix your computer on-site, a loan computer will keep you and your business operating whilst your computer is being repaired.

RescueNet - Instant Remote Support

If that's not quick enough, and the problem involves software or configuration faults then give us a call to find out if the problem can be solved using our RescueNet remote support technology. We could be repairing your PC, server or network within 3 minutes of your call.